ty999 Privacy Policy — Your Information Is Safe with Us

1.1 Personally Identifiable Information

When you create an account on ty999, the following information is collected directly from you:

• Full name (in Bengali or English)
• Date of birth (for age verification — users must be 21 years of age or older)
• Email address
• Mobile number
• Your chosen username and password (password stored in encrypted form)

1.2 Identity Verification Information (KYC)

To comply with applicable financial regulations in Bangladesh and responsible gaming policies, we may request the following documents in certain situations:

• National ID card (NID) or passport copy
• bKash / Nagad / Rocket account verification details
• Bank account details (for processing withdrawals)

These documents are transmitted securely via SSL encryption and stored on protected servers. Large withdrawal amounts may be restricted until the KYC process is completed.

1.3 Usage and Activity Information

The following information may be collected automatically while you use the platform:

• IP address and approximate geographic location
• Browser type, operating system, and device type
• Session duration and page visit history
• Betting history, game preferences, and transaction records
• Data collected through cookies and similar tracking technologies

2.1 Service Operation and Improvement

The collected information is used for the following purposes:

• Creating, managing, and securing your account
• Processing deposit and withdrawal transactions (bKash, Nagad, Rocket, bank transfer)
• Providing bonuses, promotions, and VIP benefits
• Personalizing your gaming experience
• Diagnosing and resolving technical issues on the platform

2.2 Communication and Support

Using the contact information you provide, we may send you important account-related notifications, security alerts, transaction confirmations, and support messages. If you do not wish to receive promotional emails or messages, let our support team know and we will update your preferences promptly.

2.3 Fraud Prevention and Legal Compliance

ty999 monitors user activity as part of its anti-money laundering and responsible gaming policies. ty999 reserves the right to temporarily suspend an account and notify law enforcement authorities if suspicious activity is detected.

3.1 Service Partners

Limited necessary information may be shared for payment processing (including bKash, Nagad, and Rocket payment gateway partners), technology infrastructure, game software providers, and fraud detection services. These partners are contractually bound to uphold our privacy standards.

3.2 Legal Obligations

We may be required to provide information to government or law enforcement agencies in accordance with applicable laws in Bangladesh or court orders. In such cases, we will provide only the necessary and specific information required.

3.3 What We Never Do

• Sell your information to advertisers or data brokers
• Share with third parties for marketing purposes without your consent
• Share information with unnecessary or unrelated organizations

4.1 Types of Cookies

• Essential Cookies: Used to store login sessions, security tokens, and language preferences. The site cannot function properly without these.
• Functional Cookies: Used to remember your preferred game categories, interface settings, and other personalized experiences.
• Analytics Cookies: Used to review site traffic and understand user behavior — results are processed in aggregated and anonymous form.

4.2 Cookie Controls

You can block or delete cookies at any time by changing your browser settings. Keep in mind that blocking essential cookies may cause certain key platform features to stop working — such as maintaining your login session.

5.1 Security Measures

ty999 follows industry-standard security practices to protect your information:

• SSL/TLS Encryption: All data exchanged between your browser and our servers is encrypted.
• Password Hashing: Your password is never stored directly — only an encrypted hash is stored.
• Firewall and Access Controls: Only authorized staff can access specific user data.
• Regular Security Audits: Our systems are kept up to date through regular reviews and testing.

5.2 Data Retention Period

All necessary information is stored while your account is active. Even after an account is closed, certain information may be retained for a defined period to meet legal obligations, resolve disputes, or prevent fraud. Once that period has passed, the information is securely deleted or anonymized.

6.1 Right to Access

You can request at any time to know what information we hold about you. We will provide complete details within a reasonable timeframe.

6.2 Right to Correction

If any information in your profile is incorrect or out of date, let us know via live chat or email. We will correct it promptly.

6.3 Right to Deletion

In certain circumstances you may request that your personal information be deleted. Keep in mind that if there are legal obligations or ongoing disputes, it may not be possible to delete some information.

6.4 Right to Object to Processing

You may object to your information being used for marketing communications, profiling, or other specific purposes. Upon receiving your request, we will stop the relevant activity unless we are legally required to continue it.

ty999 is a 21+ platform. We do not knowingly collect information from or provide services to anyone under the age of 21. Age is verified at registration, and identity documents may be requested in cases of doubt.

If we are informed or discover that a user is under 21 years of age, that account will be immediately closed and any collected information will be securely deleted.

ty999 may update this Privacy Policy from time to time. If there are any significant changes, we will send a notification to your registered email and the "Last Updated" date at the top of this page will change.

Continued use of the platform after an update indicates that you agree to the revised policy. You are therefore advised to visit this page regularly.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Live Chat: 24/7 support in Bengali — the fastest way to get a direct response
• Email: [email protected]
• Hours: Bangladesh Standard Time (BST, UTC+6)

For email requests, including "Privacy Policy" in the subject line will help our team respond more quickly.